Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Episodes
211 episodes
Bethany Johnson: The Secret Science Behind Better Appraisals (and How to Get It Right!)
In this episode I sit down with the incredible Bethany Johnson from vAuto by Cox Automotive—a dynamic leader whose passion for innovation in automotive retail is nothing short of contagious. Whether you’re a single-store dealership or managing ...
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Episode 210
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15:33
Turning Reconditioning into a Profit Powerhouse with Dennis McGinn & Josh DeYoung
In this episode I’ve got two absolute powerhouses joining me on the Fixed Ops Roundtable. First up, Dennis McGinn, the founder of Rapid Recon, a guy who’s been leading the charge in transforming how dealerships think about recon...
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Episode 209
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25:31
How to Transform Your Dealership's Fixed Ops with Smart Technology
On today’s episode, I’m joined by two incredible guests you don’t want to miss. First, we’ve got Colin McElhatton, the founder of Mobile Dealer Data, who’s been making waves in the industry with cutting-edge tools that take the guesswork out of...
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Episode 208
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22:33
Bill Demaree: How to Build a Winning Fixed Ops Team
This week, I’ve got a special treat for you. I’m sitting down with Bill Demaree, the Corporate Director of Fixed Operations at Tom Wood Automotive Group. With nearly four decades of experience in the industry, Bill has seen it all—from pumping ...
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Episode 207
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18:36
Jason Fayling: How Skaivision’s Visual AI Spots and Solves Inefficiencies Across the Dealership
In this episode of the Fixed Ops Roundtable, I sit down with Jason Fayling, CTO and Co-Founder of Skaivision, to lift the hood on the groundbreaking technology reshaping service lanes across the automotive world. Jason isn’t just talking about ...
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18:19
Brian Kramer: Lessons from Carvana to Future-Proof Your Dealership
What if you could transform your dealership into a powerhouse of efficiency, profitability, and customer satisfaction—without reinventing the wheel? In this episode of the Fixed Ops Roundtable, I sit down with Brian Kramer, EVP of Dealer Growth...
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Episode 205
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18:59
Tom Kline: Are Your Dealership’s Hidden Risks Costing You Millions?
Tom Kline is a renowned risk and compliance expert in the automotive retail industry. As the founder of Better Vantage Point, Tom specializes in helping dealerships protect their assets, reduce risks, and ensure long-term profitability. H...
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Episode 204
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25:12
Tyler Nathan: Avoid Costly Warranty Mistakes
Tyler Nathan is the Director of Marketing at Jupiter Warranty Management, a leading company revolutionizing how dealerships handle warranty operations. With years of experience in the automotive industry, Tyler is passionate about...
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Episode 203
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23:15
Tim Jackson: Dude, Where’s My Flying Car?
Hey there, friends—welcome back to the Fixed Ops Roundtable! You’re going to want to buckle up for this one because we’re diving into a conversation that’s equal parts fascinating, futuristic, and downright practical.This episode, I’m jo...
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Episode 202
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28:49
Randy Kobat: The Blueprint for Faster Vehicle Reconditioning
Randy Kobat is the visionary CEO and President of Repair OnDemand, who’s leading the charge in revolutionizing dealership operations. Randy is the man behind one of the industry’s most transformative tools—the BlueDriver device. With over one m...
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Episode 201
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16:40
David Farabaugh: The 3-Year Secret to Maximizing Service Advisor Success
David Farabaugh is the VP of Operations at ESI-Q, a company deeply embedded in the automotive industry. With over two decades of experience, David is a respected figure, renowned for his data-driven approach to understanding dealership w...
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Episode 200
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18:17
Steve Greenfield: The Future of Automotive Retail
Steve Greenfield is the General Partner of Automotive Ventures, a company focused on investments in automotive technology. With decades of experience in the automotive retail space, Steve is also the author of The Future of Automotive Retai...
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Episode 199
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19:38
Euwart Anderson: How Vehlo’s Suite is Empowering Dealers to Win
Euwart Anderson is the driving force behind Vehlo’s impactful footprint in the automotive industry. With a robust background that includes finance, SaaS for various industries, and a keen focus on enhancing dealership operations, Euwart’s leade...
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Episode 198
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19:17
Sandy Angello: Redefining Leadership in the Automotive Industry
You know that feeling when you meet someone who’s been in the industry for years and yet their passion burns just as brightly as day one? That’s exactly what happened in this episode with the incredible Sandy Angello, Vice President and Dealer ...
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Episode 197
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18:19
Mike Maroone: The Next Big Shift in Automotive Retail
What happens when a seasoned automotive titan like Mike Maroone looks at the future of car dealerships? How do rising costs, electric vehicle (EV) challenges, and cutting-edge technologies redefine the dealership landscape? In this engaging epi...
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Episode 196
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19:16
Derek Simonds: How NUMA is Revolutionizing Dealership Success Through AI
Derek Simonds is the Executive Vice President Automotive at NUMA, a company that’s truly revolutionizing the way dealerships operate with Generative AI. I’m talking about AI that doesn’t just help run the business but trans...
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Episode 195
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22:32
Anthony Blubello: The Secrets to Building a Thriving Online Parts Business Empire
Anthony Blubello is the Parts Director at BMW and Mini of West Chester, Pennsylvania. He has become an influential figure in the automotive parts industry, thanks to his innovative approach, dedication to e-commerce, and unwavering commitment t...
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Episode 194
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16:47
Andrew Wright: What is the Future of Car Buying?
Andrew Wright, with a career spanning over 25 years in the automotive industry, is the dynamic force behind Vinart Dealerships' growth and innovation. As a second-generation dealer, Wright has expanded his influence beyond the dealership floor ...
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Episode 193
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23:03
Don Andres: Why Service Departments Fail to Grow
Don Andres is the President of Auto SCT Consulting and Training and the author of Why Service Departments Fail to Grow. With decades of experience in fixed operations, Don has worked with countless dealerships across the country to ref...
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Episode 192
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18:06
Andy Baldassarre: What Makes BG Products the Best Choice for Dealers
In this episode, I’m thrilled to sit down with Andy Baldassarre, the Director of Marketing and Training at BG Products, Inc. Known for their industry dominance and relentless pursuit of excellence, BG Products continues to set the bar high. If ...
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Episode 191
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19:29
How to Maximize Revenue in Your Service Departments
In this episode, I had the pleasure of sitting down with Maureen Martin, Vice President of Strategic Alliances, and Trevor Shannon, Product Manager at Dynatron Software, to discuss the pressing challenges and lucrative opportunities within fixe...
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Episode 190
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27:37
How to Protect Your Dealership from Margin Compression
In this episode, I’m joined by two industry heavyweights, Dennis McGinn, Founder of Rapid Recon, and Josh DeYoung of Velocity Automotive - Driven by Vehlo. Together, we dive deep into one of the most pressing challenges facing dealerships today...
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Episode 189
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22:02
David Reinicke: How Automotive Warranty Network Can Transform Your Dealership Success
What if the key to maximizing your dealership’s profitability was hidden in your warranty claims process?In this episode we have the pleasure of speaking with David Reinicke, the President of Automotive Warranty Network (AWN). AWN has be...
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Episode 188
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23:55
Tully Williams: The Evolution of Customer Experience
What if the secret to success in Fixed Ops wasn’t just in the latest technology, but in the way we connect and communicate with our customers? How does turning the camera around—literally—transform the way we do business? As the automotive indu...
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Episode 187
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18:37
Dale Smith: Why Are Multi-Point Inspections Such a Big Deal?
Dale Smith is a seasoned Training Program Manager and BG University Instructor at BG Products, Inc. With extensive experience in automotive service training, Dale has played a vital role in advancing the standards of customer service and operat...
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Episode 186
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20:29