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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Fixed Ops Roundtable
Latest Episodes
Melissa Terrell: You're Losing Service Customers To Reviews You Haven't Read
Melissa Terrell is one of the automotive industry's leading voices on reputation management and customer intelligence. At Widewail, a platform born from within the auto industry, she works with dealerships across the country to help them system...
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Kim Saylor: What CDK's 2026 Service Advisor Report Reveals About Your Dealership
Kim Saylor is Senior Director of Product Marketing at CDK Global, the industry's leading dealership technology provider. With deep expertise in fixed operations and consumer behavior, Kim has spent years translating data into strategy fo...
Chase Southwick: How Northwood Students Run America's Biggest Outdoor Auto Show
Chase Southwick is the 63rd General Chair of the Northwood University International Auto Show, the largest outdoor new car auto show in the United States. A student at Northwood University, America's Automotive University, Chase oversees...
Karl Murphy: The New Mobile Service Model Dealers Are Using to Hit $750K a Year
Karl Murphy is the CEO of Spiffy, the leading mobile service operating system built specifically for automotive dealerships. With over 12 years of experience transforming how dealers deliver service outside the four walls of their shop, ...
Chris Austin: The Leak in Your P&L That Selling More Cars Won't Fix
Chris Austin is the Chief Revenue Officer of StrategicSource, a Minnesota-based outsourced purchasing organization with 25 years of deep roots in automotive retail. Having grown up inside every department of the business, from sourcing a...