Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Podcasting since 2020 • 228 episodes
Fixed Ops Roundtable
Latest Episodes
How to Legally Maximize Warranty Reimbursement in 2025 with Leonard A. Bellavia
In this episode, my guest is Leonard A. Bellavia, Esq., Founding Partner at Bellavia-Blatt, PC and the voice behind DealerLaw.com.With tariffs tightening their grip, market volatility, and OEMs playing...
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Episode 227
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22:07
Why Technician Videos Are the Secret to Doubling Service Revenue with Liza Borches
Ever wondered why some service departments are raking in higher revenue while others are struggling to keep up? The secret might be hiding in plain sight — and it’s all about technician videos.In today’s episode of the Fixed Ops Roundtab...
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Episode 226
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23:47
Why the Future of Service Is No Longer in the Dealership with Nolan Armpriester
My guest in this episode is Nolan Armpriester, Director of Operations at Kinley Automotive Group in Pennsylvania—home to the #1 mobile service operation in the country.In this episode, we dive into how Nolan and his team scaled a mobile ...
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Episode 225
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16:06
Beyond Exceptional: The New Blueprint for Automotive Customer Experience Success with
What if your service department could create experiences so powerful... customers would never dream of going anywhere else?In this episode of the Fixed Ops Roundtable, I’m thrilled to sit down with none other than Moazzam Abu Bakar — bes...
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Episode 224
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18:31
How Dealerships Can Boost Profit and Speed in 2025 with Randy Kobat
The used car game is shifting—and the dealers winning today are doubling down on operational excellence.In this episode of the Fixed Ops Roundtable, I sit down with Randy Kobat, CEO and President of Repair OnDemand, to dig into what it r...
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Episode 223
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16:38