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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Fixed Ops Roundtable
Latest Episodes
Andrew Lee: How Alpha Drive AI Beat a Traditional BDC
Andrew Lee has spent 30 years inside the phone lines of dealership service departments, not in a tech lab. He's the Sales VP at AlphaDrive AI, a company started in 1993 by a woman calling customers back after service visits, now trusted by over...
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Tej Soni: How This AI Could Recover up to $10K a Month in Lost Service Revenue
Tej Soni has spent nearly 25 years building technology for the auto industry. As CEO of Frog Data, he's the mind behind Fixed Ops Velocity, the platform dealers can't stop talking about. Now he's back with something bigger.Your service a...
Matt Leone: How DriveCentric Connects Sales and Service to Recover Lost Profit
Matt Leone is CEO of DriveCentric, the engagement platform trusted by dealerships nationwide to run their CRM, and he's spent years watching dealers lose money in the exact same blind spot: the gap between sales and service.Most dealersh...
Robert Wooden: The Blind Spot Costing Dealers Warranty Dollars
Robert Wooden has spent 40 years inside dealerships, the last 30 building the technology and software behind them. He's the founder of Fixed Ops Intel, now in its 29th year with a singular focus: warranty uplift. No side projects, no diversific...
Misty Tippets: The #1 Reason Dealerships Buy AI and Get Nothing From It
One dealer cut their service BDC from six people to two. Same call volume. Same revenue. The only thing that changed was who was answering the phone.Misty Tippets, Senior Automotive Marketing Lead at Podium, has spent years working direc...