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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Fixed Ops Roundtable
Latest Episodes
Matt Leone: How DriveCentric Connects Sales and Service to Recover Lost Profit
Matt Leone is CEO of DriveCentric, the engagement platform trusted by dealerships nationwide to run their CRM, and he's spent years watching dealers lose money in the exact same blind spot: the gap between sales and service.Most dealersh...
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Robert Wooden: The Blind Spot Costing Dealers Warranty Dollars
Robert Wooden has spent 40 years inside dealerships, the last 30 building the technology and software behind them. He's the founder of Fixed Ops Intel, now in its 29th year with a singular focus: warranty uplift. No side projects, no diversific...
Misty Tippets: The #1 Reason Dealerships Buy AI and Get Nothing From It
One dealer cut their service BDC from six people to two. Same call volume. Same revenue. The only thing that changed was who was answering the phone.Misty Tippets, Senior Automotive Marketing Lead at Podium, has spent years working direc...
Erik Zuniga: Why Your Dealership Is Invisible to Today's Car Buyer
Eric Zuniga is a fixed operations strategist and industry veteran with ALLDATA, the company that has been at the center of dealership technology evolution for over 40 years. From digitizing OEM information to building the connected workf...
Gabe Schiffer: From $500K to $1M in 60 Days with Siro AI
Gabe Schiffer is the Customer Success Manager, Siro AI, the platform quietly reshaping how fixed ops teams communicate, coach, and close. Gabe works directly with dealerships and fixed ops teams to implement, optimize, and get mea...