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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Fixed Ops Roundtable
Latest Episodes
Dean Martin & Richard Lupo: How AI Smart Glasses Are Boosting Service Approvals
Dean Martin is VP of Marketing at Affinitiv, one of the first automotive software companies to connect its MPI platform directly to Meta AI glasses, and Richard Lupo, Fixed Operations Director at Apple Tree Honda and Acura in Asheville, North C...
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Erik Zuniga: How ALLDATA Is Getting AI Right for Technician Diagnostics
Eric Zuniga works with dealerships across North America on fixed ops strategy, technician productivity, and technology. As vertical business manager for dealerships at ALLDATA, he partners with everyone from single-rooftop stores to the largest...
Tyler Stephens: How Dealers Can Modernize Last-Mile Parts Delivery
Tyler Stephens of Elite EXTRA, an Epicor solution offering industry-leading last-mile logistics software, reveals how dealership parts delivery is quietly costing fixed ops departments wholesale customers they never knew they lost.Here's...
Kaylee Felio: How to Reduce Obsolescence in Your Parts Department
Kaylee Felio spends her days inside the numbers of parts departments, helping managers fix the one line item that quietly bleeds profit all year long. As Sales & Marketing Manager at Parts Edge, she's talked to enough dealerships to ...
Paul Elliott: The Dealership Mistakes That Turn Into Expensive Claims
Paul Elliott leads the dealer practice group at Insurance Office of America, where his team has placed over $35 million in premium protecting more than 350 franchised and independent dealerships across the country. If anyone in the industry kno...