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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Fixed Ops Roundtable
Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine
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New vehicle sales are projected to drop. ASARs are softening. And yet, the dealers who understand what's quietly happening right now are already positioning themselves to have their most profitable year yet.
Dan Shine of Automotive News joins Ted Ings and Sarah Vantine on the Fixed Ops Roundtable to break down exactly why 2026 is a defining moment for fixed operations, and why the service lane is no longer just a revenue stream. It's a lifeline.
With the average vehicle age hitting record highs, 70% of customers defecting after three years, and an affordability crisis keeping buyers out of showrooms, the opportunity sitting inside your service department has never been larger, or more at risk of being left on the table.
Dan pulls back the curtain on what the industry's top dealerships are doing differently, how AI is beginning to reshape service workflows, and the one retention mistake that's quietly sending your customers straight to the independents.
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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237
Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY
Thanks, Dan Shine
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