Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Podcasting since 2020 • 245 episodes
Fixed Ops Roundtable
Latest Episodes
How Bozard Ford Turned Fleet Headaches Into a Profit Center with Ed Roberts and Shawn Concannon
What if the way you manage your fleet could flip from being a cost center to a profit center?In this episode I’m joined by Shawn Concannon, President of TSD Mobility by Reynolds and Reynolds, and Ed Roberts of Bozard Ford Lincoln. Katrin...
•
10:17
The Hidden Cost of Bad Integrations in Fixed Ops (and How to Solve It)
In this episode my guests are Ashleigh Norton, VP of Marketing at Blink AI, and Ken Mauldin, Director, Platform Fixed Operations at Snell Motor Companies. Katrina and I sat down with them inside Snell’s stunning Dallas facility to...
•
6:37
The F&I Mistakes Costing Dealers Repeat Customers with Mickey Quinn
In this episode my guest is Mickey Quinn, President of Vanguard Dealer Services, joining Sarah Vantine and me at Uber’s headquarters in New York City.Mickey has spent more than 35 years in the F&I space, and he brings a perspective t...
•
9:00
How Capital One’s Chat Concierge Is Changing the Dealer-Customer Relationship with Tim Mullins
What if the future of your dealership didn’t just rely on humans or AI, but the two working together in ways we’ve never seen before?In this episode my co-host Sarah Vantine and I sit down at Uber’s World Headquarters in New York City wi...
•
8:17