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Fixed Ops Roundtable
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Podcasting since 2020 • 266 episodes
Fixed Ops Roundtable
Latest Episodes
How PayJunction Is Helping Dealerships Create Frictionless Payments in Fixed Ops Without Hurting CSI with Randy Modos
What if the last thing your customer experiences, 'the payment' became one of your biggest competitive advantages?In this episode of the Fixed Ops Roundtable, we sit down with Randy Modos, Co-Founder and President of PayJunction, for a c...
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19:35
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What High-End Hotels Know About the Service Drive That Dealers Don’t with Joel Furno
What if the fastest way to improve CSI, advisor productivity, and even used car acquisition… wasn’t another process, but a better experience?In this episode of the Fixed Ops Roundtable, I sit down with Joel Furno, Founder & CEO of Ci...
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23:28
Service Retention Study: How BG Products Helped Dealers Increase Retention by 32% with Rob Leary
What if one simple decision in your service drive could boost customer retention by nearly a third?That’s not a theory, that’s real data. And in this episode of the Fixed Ops Roundtable, I sit down with longtime friend of the show and in...
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12:29
The Warranty Money Dealers Are Leaving on the Table (And How to Get It Back) with Robert Wooden
What if one of the easiest ways to protect your dealership’s future profit is something you’re already entitled to, but probably underutilizing?In this episode, I’m joined by my co-host Sarah Vantine and industry veteran Robert Wooden fo...
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19:06
Why Fixed Ops Will Decide Who Wins in Automotive Retail in 2026 with Steve Greenfield
What happens when car prices hit record highs, consumers feel the squeeze, and dealers are forced to play a smarter game, not a harder one?In this episode of The Fixed Ops Roundtable, Sarah Vantine sits down with Steve G...
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21:02